We’re definitely into the holiday season.Retailers are cranking up the displays, decorations are sparkling and twinkling in public and in home decorations.And the snow – mustn’t forget the snow, which can really turn people’s thoughts to Christmas and the annual family gatherings.It’s also a season of turmoil in 2018.News this

By Diane JohnstonThere are any number of people in my life – relatives, friends, co-workers – who don't listen to me.After a recent experience with telephone banking, I can now add my virtual banking assistant to the list.I don't consider myself resistant to new technology.But I'm no early adopter –